4. Pricing and Currency
Product prices and applicable currency will be displayed on our website or during checkout.
We reserve the right to correct pricing errors, inaccurate product information, and technical errors.
If an order is affected by a material pricing or payment error, we will make reasonable efforts to notify the customer and provide an appropriate resolution.
5. Payment Security
All transactions are processed through secure third-party payment gateways that comply with PCI-DSS standards.
PrimeMerch LLC does not store complete credit card numbers or CVV security codes on its servers.
Payment information is handled by the applicable payment provider according to its security policies and procedures.
6. Failed or Declined Payments
If a payment is declined, unsuccessful, or cannot be authorized, the order may not be processed.
Customers should verify their payment information or contact their financial institution if necessary.
PrimeMerch LLC is not responsible for payment declines caused by a customer’s financial institution or payment provider.
7. Order Confirmation
An order confirmation may be sent after a purchase is submitted.
Order confirmation does not necessarily guarantee fulfillment if payment authorization fails, inventory becomes unavailable, or a material pricing or technical error occurs.
If an order cannot be fulfilled after payment has been received, we will provide an appropriate resolution, including a refund where applicable.
8. Refunds
Refunds are subject to our Return & Refund Policy.
Approved refunds will generally be issued to the original payment method.
Refund processing typically takes 3–5 business days after the returned item has been received and the refund has been approved.
The time required for the funds to appear in your account may vary depending on your payment provider or financial institution.
9. Taxes
Applicable taxes will be calculated and displayed during checkout where required.
Customers are responsible for any applicable taxes disclosed as part of their purchase, subject to applicable law.
10. Payment Disputes
If you have a question about a charge or payment, please contact us before initiating a payment dispute so we can attempt to resolve the issue.
We encourage customers to provide their order number and relevant transaction information when contacting us.
Nothing in these terms limits your rights under applicable payment network rules or consumer protection laws.