PrimeMerch LLC provides shipping services for men’s clothing orders within the United States.
1. Shipping Destination
We currently offer domestic shipping within the United States.
We do not guarantee delivery to locations outside our supported shipping areas.
2. Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays may be processed on the next business day.
Processing times may be extended during holidays, promotional periods, or unexpected operational delays.
3. Estimated Delivery Time
After an order has been processed and dispatched, estimated delivery time is generally:
5–10 business days within the United States.
Delivery estimates are provided for general guidance and may vary depending on the destination, carrier, weather conditions, and other circumstances.
These estimates are not guaranteed delivery dates.
4. Shipping Confirmation and Tracking
When tracking information is available, customers may receive a shipping confirmation containing tracking details.
Tracking information may take some time to become available after dispatch.
Customers are responsible for providing accurate shipping information when placing an order.
5. Shipping Address
Please carefully review your shipping address before completing checkout.
PrimeMerch LLC is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete addresses supplied by customers.
If you notice an address error, contact us immediately at [email protected].
We cannot guarantee that address changes can be made after an order has been processed or shipped.
6. Delayed or Missing Packages
If your package has not arrived within the estimated delivery period, please contact us with your order number.
We will make reasonable efforts to assist you in checking the shipment status with the applicable carrier.
Carrier investigations and delivery claims may require additional time.
7. Damaged or Incorrect Deliveries
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
Include your order number and photographs of the issue where applicable.
Please refer to our Return & Refund Policy for additional information.