PrimeMerch LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or purchasing our men’s clothing products.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information.
1. Information We Collect
We may collect the following information when you visit our website, place an order, or contact us:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order details and purchase history
- Information you voluntarily provide when contacting customer service
- Certain technical information, such as IP address, browser type, and website usage data
Information Collection: We collect your name, shipping address, and contact information to process and complete your orders, arrange delivery, and provide customer support.
We only collect information that is reasonably necessary for the purposes described in this policy.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide order confirmations and updates
- Respond to customer inquiries
- Process returns, refunds, and exchanges
- Maintain transaction and business records
- Prevent fraud and unauthorized transactions
- Improve our website and customer experience
- Comply with applicable legal obligations
3. Payment Security and PCI-DSS Compliance
Payment Security (PCI Compliance): All transactions are processed through secure third-party payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS).
We do not store complete credit card numbers or CVV security codes on our servers.
Payment information is handled directly by the applicable payment service provider in accordance with its security procedures and privacy policy.
Although we take reasonable measures to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
4. Sharing Information with Third Parties
We may share your personal information only with service providers necessary to operate our business and fulfill your orders, including:
- Shipping and logistics providers
- Payment processors
- Website hosting and technical service providers
- Customer service and operational service providers
These service providers may access only the information necessary to perform their services.
We do not sell your personal information.
We may also disclose information when required by law, legal process, or to protect our rights, customers, or business operations.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Maintain shopping cart functionality
- Remember customer preferences
- Understand website traffic and usage
- Improve website performance and functionality
You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, legal compliance, accounting, and dispute resolution.
Order and transaction records may be retained for up to seven years after an order is completed, or longer when required by applicable law or necessary to resolve disputes or enforce legal rights.
When personal information is no longer necessary, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal and operational requirements.
7. Your Privacy Rights
Depending on your state of residence and applicable privacy laws, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Obtain information about how your personal information is used or disclosed
- Exercise applicable rights without unlawful discrimination
Data Rights: Depending on the laws of your state, you may request access to or deletion of your personal information.
To submit a privacy request, contact:
Email: [email protected]
We may need to verify your identity before processing your request. Certain information may be retained where permitted or required by law.
8. Children’s Privacy
Our website and products are intended for a general consumer audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
9. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws.
Updates will be posted on this page with a revised effective date.